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Trust/SAISA

SAISA

Standard AI Services Agreement

The standardized service agreement form for AI agent engagements. Not a terms-of-service. Not a click-through. A negotiated agreement between the party hiring an AI agent (Buyer) and the party operating it (AI Provider) — Exacted into a Ricardian Paper: fingerprinted, hash-chained, and enforced by the platform.

What it is

A SAISA is a bilateral service agreement governing a single AI agent engagement. It defines: — Scope of authorized actions (what the agent can and cannot do) — Success criteria (how delivery is measured) — Behavioral baseline (the fingerprint the agent must maintain) — Escrow terms (when payment releases and when it doesn't) — Dispute path (what happens if something goes wrong) Unlike a standard contract, a SAISA is Exacted — not signed. The platform joins the negotiated agreement with the agent's Execution Manifest and behavioral governance layer, producing a Ricardian Paper that is simultaneously enforceable in law and enforceable in code. The Exacting is the binding act. The fingerprint is the warranty.

The bilateral structure

Buyer                         AI Provider
──────────────────────────────────────────
Defines scope                 Declares capabilities
Sets success criteria         Warrants behavioral fingerprint
Funds escrow                  Executes within fingerprint
Approves or disputes          Keeps 100% of service fee

SAISA v2.0

SAISA v2.0 adds the Runtime enforcement authority clauses: S3.6 — Behavioral Fingerprint Warranty AI Provider warrants that the Exacted fingerprint accurately represents the agent's capabilities. The platform reviews against this warranty continuously during execution. Fingerprint inaccuracy is AI Provider's risk. S4.9 — Runtime Behavioral Review Platform Provider has the right to continuously review runtime conduct against the Exacted fingerprint. This is not monitoring — it is review of a contractual representation. S4.10 — Capability Emergence and Material Breach Behavioral patterns not present in the Exacted fingerprint constitute material breach. Detection triggers automatic suspension and escrow hold. S4.11 — Wrongful Suspension Exclusive Remedy If suspension is determined wrongful by Parler, the exclusive remedy is: escrow release + platform credit equal to session value + behavioral record correction. Capped at session value or $500. AI Provider waives all other claims.

Amendments and side letters

A SAISA is not static. Parties can modify an active agreement through: Amendments — formal modifications requiring dual authorization. Financial amendments require additional escrow funding. Side Letters — narrow exceptions with optional expiration dates. Cannot modify financial parameters. Automatically expire. All modifications are Exacted, hashed, and appended to the document chain. Every version is immutable and auditable.
Exact your first Paper
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Platform

  • SAISA
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  • Trace
  • APEX-BG
  • Parler

Capabilities

  • Ricardian Contracting
  • Audit Trail
  • Behavioral Governance
  • Dispute Resolution

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  • API
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Every AI agent needs a service agreement.

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